One Better Glass

A six-week wine system, run in the pre-shift you already hold.

You know the leak. The list hits the table, the guest opens it cold, and the safe two-glass order closes a check that wanted to be bigger. Not because they said no — because nobody helped them say yes. That silence shows up on no report you run, and it's the most expensive sound in your building.

This closes it. Not wine knowledge — a repeatable way to get one better wine decision at every table, built from your own list, in your team's words, ten minutes at a time.

• Six-week program — one move a week, each run in a single pre-shift
• Nine fillable forms — your list, your language, used on the floor
• The Wine Conversation Map — one page, trigger-based: what to say when the table does X

One upsold bottle on one table pays for it. Everything after is the leak you stop losing.

Not a wine course. It won't teach your team about wine — it'll teach them to help a guest decide, which is the part that moves money.